Privacy Policy

Smart Threads Ltd (“we”, “us”, “our”) is committed to protecting your personal information.

Who we are
 Smart Threads Ltd
 Company number:16640181
 Registered office: 4 Privet Close, Lower Earley, Reading, RG6 4NY
 Email: sales@smartthreads.co.uk
 Phone: 07903705839

What information we collect
 At present, we mainly collect limited contact details that you provide directly to us, such as your name, business name, email address, phone number, and the content of your enquiry. We may also receive limited website or cookie-related information depending on how the site is used.

How we use your information
 We use this information to:

Lawful basis
 Where you contact us about trade enquiries, we generally process your information on the basis of our legitimate interests in operating and developing our business and responding to enquiries. Where marketing communications are sent, we will do so only where permitted or with consent where required.

Who we share it with
 We may share information with service providers that help us operate our website, email, file storage, and related business systems, such as Google services we use for our business. We do not sell personal information.

How long we keep it
 We keep enquiry and correspondence information only for as long as reasonably necessary for business and record-keeping purposes.

Your rights
 You may ask for access to, correction of, or deletion of your personal information, or object to certain processing. To exercise these rights, contact us at sales@smartthreads.co.uk . You also have the right to complain to the Information Commissioner’s Office.

Cookies
 Our website may use cookies or similar technologies. Where required, we will ask for consent for non-essential cookies.

Contact
 If you have any questions about this policy, please contact sales@smartthreads.co.uk .